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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ENBRA products

The group "New Technologies" offers for review the products of the plant ENBRA: heat meters, apartment water meters, wet-flow water meters, stoves-fireplaces, fireplace grilles, fireplace accessories, test stands
  • Apartment water meters ENBRA
    Apartment water meters
    EV-AM, EV-AMi, EV-AM1i, etc.
  • Wet-running water meters ENBRA
    Wet-running water meters
    ENBRA-7112 models, etc.
  • Heat meters ENBRA
    Heat meters
    C-600, Supercal 739, etc.
  • Stoves-fireplaces ENBRA
    Stoves-fireplaces
    ALFA, PEGAS, OLYMP, NYMFA, etc.
  • Fireplace inserts ENBRA
    Fireplace inserts
    Uniflam et al.
  • Fireplace grilles ENBRA
    Fireplace grilles
    11x17, 11x24, 17x37, 21x32, etc.
  • Fireplace accessories ENBRA
    Fireplace accessories
    LUK, ART, SAGA, BELLO, etc.
  • Plastic chimneys ENBRA
    Plastic chimneys
    ALMEVA et al.
  • Test stands ENBRA
    Test stands
    measurement from DN 15 to DN 400
  • Discontinued ENBRA
    Discontinued
    S539, etc.

NEW TECHNOLOGIES GROUP

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